FAQ's

1. Where do the products get shipped from?

All our products are shipped directly from our suppliers. We work with a network of trusted suppliers located in various countries around the world. This allows us to offer a wide range of products at competitive prices.

2. How can I contact you?

You can contact us by sending an email to sparklampgb@gmail.com. Our customer support team is available to assist you with any questions or concerns you may have. We strive to respond to all inquiries within 24 hours.

3. Can I get a refund on my product?

Yes, we offer a 30-day refund policy. If you are not satisfied with your purchase, you can request a refund within 30 days of receiving your product. Please contact our customer support team at sparklampgb@gmail.com to initiate the refund process. Please note that certain conditions apply, and the product must be in its original condition.

4. How long does shipping take?

The shipping time varies depending on the product and your location. As we work with multiple suppliers, the shipping times may differ. On each product page, you will find an estimated shipping time. Please note that these are only estimates and actual shipping times may vary due to factors beyond our control, such as customs clearance and postal delays.

5. Do you offer international shipping?

Yes, we offer international shipping to most countries worldwide. However, please note that there may be restrictions on certain products due to customs regulations. If you have any concerns about shipping to your country, please contact our customer support team before placing your order.